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2020 - AM Agenda

 

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 Monday, February 17, 2020
Time Event  Speaker Location
10:00am - 3:00pm Associated Meeting: Retail Council of Canada (RCC) (Available to RCC members only.  Further information can be obtained from Cory Anderson at canderson@retailcouncil.org)              Poinciana D
1:00pm - 4:00pm Bag Stuffing   Palm Ballroom
5:00pm - 7:00pm Registration   Foyer
 Tuesday, February 18, 2020
Time Event  Speaker Location
8:00am - 5:00pm Registration                                            Foyer
8:00am - 11:00am Associated Meeting: RILA (Open to RILA members only. Further information can be obtained from Kathleen McGuigan at Kathleen.McGuigan@rila.org                                       
8:00am - 11:00am Associated Meeting: ASTM F15.90  (Open to invited members only)                                Orchid
8:00am - 11:00am Associated Meeting: SPSP  (open to all registered Symposium attendees. Further information can be obtained from John Barrera at j.barrera@goliathgames.com)                                   Grand Cypress D-F
8:00am - 5:00pm Registration                                            Foyer
11:30am - 1:00pm Lunch and Presentation   Grand Cypress Ballroom
1:00pm - 2:15pm
Breakout 1: Words of Liability Wisdom

An interactive panel of diverse experts will discuss the topic of "liability" through the various stages of a product, including 1. design, 2. engineering, 3. manufacturing, 4. marketing, 5 distribution and beyond all while aiming to touch on key points related to human factors, legal counsel, consumer perception, warnings, labeling, user guides, intended use, global market access, manufacturing controls, and documentation. This session will be a comprehensive guide to all things liability.

Moderator: Keith Rhoades, Intertek

Speakers:

Sarah-Jane Dobson, Cooley

Belinda May, Dentons

Alexander Murph, Step2

Grand Cypress A-C

1:00pm - 2:15pm
Breakout 2: Micro to Marco: A Rapid High-Level Overview of Hot Topics in the Product Safety World 

This session, while geared to newer ICPHSO attendees learning the product safety world, it will aim to highlight and provide practical information ("key things you need to understand") on each of the ten to twelve “hot” topics to be discussed. These topics may include chemical management (state-level regulations), new emerging product designs that could conflict with regulatory requirements, and jurisdictional issues involving various products and which regulator (if any) are the most responsible authority.

  Grand Cypress D-F


1:00pm - 2:15pm 
Breakout 3: Appy Together? Safety, Legal, and Regulatory Issues to Consider When Releasing an App to Accompany Your Consumer Product             

Recent statistics show that as of the first quarter of 2019, android users were able to choose from between 2.1million apps while Apple users could choose from almost 1.8 million. Although apps have now been around for a number of years and their existence isn't that "new", what is now becoming increasingly common is the decision of consumer product manufacturers, particularly of domestic products, to release an accompanying app for their product.

With such an uptake in manufacturers deciding to release an accompanying app or a "companion app", there are significant issues and concerns in relation to an app's impact on the overall safety and risk profile of the physical product it is accompanying. It also raises all sorts of regulatory issues and legal questions in relation to the status of the app and whether that is, in itself, a consumer product too.This session will take a global look at these and other safety related issues pertaining to consumer product apps.

  Grand Cypress G-I


1:00pm - 2:15pm
Breakout 4: A Science-Based Approach for Health and Safety Evaluations of Virtual Reality Products 

Increasing demands for virtual reality, augmented reality, and mixed reality products (collectively “VR products”) in educational settings frequented by or intended for children have heightened the need for manufacturers to understand the potential health and safety implications (if any) associated with such uses. In an environment shaped by musings in media outlets about the potential adverse effects of VR use—as well as speculation in the scientific community that adverse effects associated with flight simulator use can be extrapolated to VR technology—Facebook Technologies, Google, HTC, Samsung, Sony, and other members of the XRA (formerly: the Global Virtual Reality Association) undertook an initial balanced examination of the scientific, legal, and policy implications of VR use by children. The purpose of this examination was not to “prove” the safety of VR products for children, but to take responsible action in response to a dearth of scientific data and to inspire others to follow in the same vein.


Regency 1-4
2:15pm - 2:45pm  Networking Break   Exhibit Hall/Foyer
2:45pm - 4:00pm
Breakout 5: State Chemical Regulatory Playbook

State legislative activity continues to expand and evolve, pushing manufacturers to provide transparency about chemicals used in products and to impose bans or limits on certain chemicals. The motivation for local action is often prompted by an incident, environmental change or lack of federal guidance. For this reason, state regulations are typically reflexive and enacted quickly. Some laws identify responsible entities and others include all players. Furthermore, one state’s definition of a manufacturer or another entity may differ from others. The confusion of state chemical requirements is further compounded by federal and local regulatory overlap. Product safety professionals are often left to decipher state laws and ensure compliance for their companies. Even more state-level activity is likely in 2020 and beyond and new information is making it clear that companies who have concluded that chemical legislation is largely a children’s product phenomenon should reconsider how these laws will affect them.

  Grand Cypress A-C

2:45pm - 4:00pm
Breakout 6: Micro to Macro: A Rapid High-Level Overview of Hot Topics in the Product Safety World

TBD

  Grand Cypress D-F

2:45pm - 4:00pm
Breakout 7: Safety and Fairness Considerations for Incorporating AI in Consumer Products

Artificial Intelligence is being integrated into many aspects of daily life, including consumer products. There are also many concerns about the fairness, transparency and safety of AI algorithms being expressed by consumers, researchers and governments. Academics, non-profits and governments are publishing frameworks and guidelines to help ensure beneficial adoption of AI and to reduce unintended side effects. This session will explore these frameworks and how to translate these guidelines into practical actions that are useful in the design, testing and deployment of AI in consumer products.

Moderator: David Wroth, UL, LLC

Speakers:  

Alessandro Liotta, Google

Rick McCallion, CPSC

JinYing Yang, Partnership on AI

Grand Cypress G-I

2:45pm - 4:00pm
Breakout 8: Safer and Sustainable Products: Lessons Learned from the Design, Marketing and Compliance Worlds

Increasing public access to chemical and product safety information has coincided with recent trends towards sustainability in product design, marketing, and even regulation. For example, product development teams are reviewing safety information on candidate materials early in the design stage, driving selection of lower risk material components and giving increased confidence in final product safety. Communicating complicated hazard and risk information to consumers in a transparent manner is also proving challenging. Consumer perception of product safety may be greatly influenced by hot button claims such as "natural" or "synthetic,", and other hazard vs. risk-based claims. Using case studies, we will investigate misconceptions in product safety and how to maintain an open and transparent dialogue with consumers about product safety.


Regency 1-4

4:00pm - 4:30pm Networking Break   Exhibit Hall/Foyer
4:30pm - 6:00pm
Breakout 9: Shaping Your Future Business in a Changing World

The climate of traditional markets is changing – there’s the on-going trade war between China and the US, other threats of tariffs, Brexit markets that seemed known and certain are changing. These concerns are driving companies to consider casting their sourcing net into less traditional markets such as Africa, South America, Southeast Asia and the Middle East, which present challenges but also rewards once you get a grip on their regulatory approach to product safety. Taking a holistic approach, this session looks not only at product safety regulations but also the nuances of individual country approaches to product safety, their enforcement, real-life challenges and solutions to help you grow your business with these markets.

  Grand Cypress A-C

4:30pm - 6:00pm
Breakout 10: State Chemical Regulatory Playbook

TBD

  Grand Cypress D-F

4:30pm - 6:00pm
Breakout 11: Examining the Risks from IoT Connected Products

The use of Internet of Things (IoT) enabled devices is rapidly evolving and includes mobile devices, wearables, smartphones or computers, and also a wide number of sensors, connected cars, connected machines, and smart home products. With the growth of such devices and systems, concerns regarding cyber security and risk to consumer safety have been raised. Additional questions as to the appropriateness of regulation, standardization, and conformity assessment are actively being discussed within industry and government agencies. Regulations exist to protect consumer safety, but are their gaps that need to be addressed? We hope today to explore the issues related to IoT devices and benefits and weaknesses of certain mitigation strategies.

  Grand Cypress G-I

4:30pm - 6:00pm
Breakout 12: How to be an Ally: Improving the World of Product Safety by Championing Diversity and Inclusion

When it comes to improving diversity and inclusion in product safety, we need more allies: people taking action to support others in the interests of inclusion and diversity. This session would look at great examples of allies in organisations which attend ICPHSO events, i.e. those that champion others in the interests of inclusion and diversity and for the benefit of product safety, and also look at how we can all embody ally style principles to make ICPHSO and the wider world of product safety more representative of the wider world we live in. The session will aim to help people understand what it means to be an ally, to demystify it and to learn some really simple and effective ways to act as an ally and also better understand the benefits that it brings, including to product safety.


Regency 1-4

6:00pm - 7:00pm Diamond Sponsor Reception (Diamond Sponsors and Invited Guests)   Hydrangea & Patio
Evening Dinner on Own    
 Wednesday, February 19, 2020
Time Event Speaker Location 
7:00am - 6:00pm Registration    Foyer
7:00am - 8:00am Breakfast - sponsored by:   Exhibit Hall/Foyer
7:00am - 8:00am  First Time Attendee Breakfast    
8:00am - 8:15pm Annual Meeting Opening and Welcome
  Grand Cypress Ballroom
8:15am - 9:15am 
Plenary 1: Transparency and Disclosure in the Information Age of Product Safety

TBD

Grand Cypress Ballroom
9:15am - 10:15am
Plenary 2: Product Safety Through A Parent's Eyes

By including consumers at the earliest stages when designing a consumer product, different perspectives may be provided that can help alleviate concerns later when the product has been distributed. This panel will explore how parents/consumers look at product safety when shopping for items in their home, and how their awareness and perspective changes when the unthinkable happened. Collaboration between parent advocates, industry, retailer, government regulators and lawmakers can contribute to the improvement of product quality and safety.

Moderator: Meg Bohne, Consumer Reports

Speakers:

Kimberly Amato, Meghan's Hope

Linda Kaiser, PFWBS

Margrett Lewis, Not Your Turn to Burn

Grand Cypress Ballroom
10:15am - 10:45am Networking Break - sponsored by:   Exhibit Hall/Foyer
10:45am - 11:45am
Plenary 3: Valuable Perspectives: Engaging Consumers in Voluntary Standards

Consumer participation in the development of voluntary consensus standards is essential to ensure standards reflect the consumer perspective. This session will highlight the impact of voluntary consensus standards on consumer products, what standards development organizations can do to engage consumers, and how consumers have impacted specific consumer product standards.

Voluntary consensus standards impact nearly every consumer product, yet consumers have long been underrepresented in the development of these standards. The American National Standards Institute’s Essential Requirements (requirements that govern the processes by which standards developers are accredited by ANSI and American National Standards are developed) call for balance and consensus; best achieved when consumers have a seat at the table.

Grand Cypress Ballroom
11:45am - 12:30pm Networking Break   Exhibit Hall/Foyer
12:30pm - 2:00pm Lunch and Presentation   Grand Cypress Ballroom
2:00pm - 2:30pm Networking Break   Exhibit Hall/Foyer
2:30pm - 3:30pm
Plenary 4: Human Factors and Smart Products: Consumer Perceptions, Interactions and Reality

This panel of Human Factors experts will discuss consumers and their interaction with smart products. Included in the discussion will be research done by the National Institute of Standards and Technology (NIST) on the use of smart home devices and will include specific recommendations that came out of the research.

Further discussion will include consumer interactions with smart products and new technology and how best to prepare and instruct consumers on these products successful use.

Finally, the panel will include a review and discussion on case studies that have occurred with smart products. Incident data and risks reported to CPSC pertaining to a smart product as well as the actual potential risks presented by the product.

Moderator: Dr. Carol Pollack Nelson

Speakers: Dr. Rana Balci-Sinha, CPSC

Julie Haney, NIST

Michael Wiklund, Emergo by UL

Grand Cypress Ballroom
3:30pm - 4:00pm  Networking Break   Exhibit Hall/Foyer
4:00pm - 5:00pm
Breakout 13: CPSC in the Rearview Mirror: Experiences of CPSC Veterans on What Worked Best about Section 15

There's no question that times have changed in the almost 50 years since Section 15 of the Consumer Product Safety Act was written. Section 15, the defining authority for companies to report potential defects that can result in a Corrective Action Plan, is the subject of current legislative proposals for significant changes to how Corrective Action Plans, including recalls, are administered.

But are CPSC's procedures for Section 15 out of date and in need of change to “get with the times”? Or are the proposals trying to fix things that "ain’t broke"? This panel of former CPSC Compliance staff will offer their unique perspectives on the internal and external workings of the Office of Compliance and how industry and others can respond.

Grand Cypress A-C
4:00pm - 5:00pm
Breakout 14: Getting to Green: Going Beyond Regulations Gives Customers What They Want. 

TBD

Grand Cypress D-F
4:00pm - 5:00pm
Breakout 15: Your Money or Your Brand?  Ensuring the Safety of Licensed Products Without Exposing your Company to Unwanted Risks.  

"Your Money or Your Brand? Ensuring the safety of licensed products without exposing your company to unwanted risks" Companies license their valuable trademarks and brands for licensees to use on consumer products for a myriad of reasons. Extending the brand into new areas, strengthening and increasing attention to the brand, creating revenue outside the core product line are just a few. But licensed consumer products that are not safe can present substantial risks to consumers as well as financial and reputational risks to the companies whose names they bear.

Product licensing experts will discuss their experience and thoughts for dealing with the quandaries inherent in consumer product licensing and recommendations for successfully navigating these waters.

Grand Cypress G-I
4:00pm - 5:00pm
Breakout 16: Fitness for Purpose: What We Can Learn from How Tech Fitness Companies are Bringing Health and Well-being into Consumers' Homes

The rapid expansion of the fitness tech industry brings unprecedented access for consumers to opportunities to improve their health and general well-being. New technologies are allowing consumers to be better educated about their health and fitness, to receive safer training, and engage with each other in a positive and safer way.

This dynamic panel session will bring unique insights from leading organizations in this fast-moving sector, helping the ICPHSO audience tap into the ways in which fitness tech companies are increasingly prevalent in the consumer product world, and how the product safety community can learn from the ways in which those companies are able to manage health and safety issues through the communities they create.

 

Regency Hall 1
5:00pm - 6:00pm
Breakout 17: CPSC in the Rearview Mirror: Experiences of CPSC Veterans on What Worked Best about Section 15

TBD

Grand Cypress A-C
5:00pm - 6:00pm
Breakout 18: Getting to Green: Going Beyond Regulations Gives Customers What They Want.  

TBD

Grand Cypress D-F
5:00pm - 6:00pm
Breakout 19: A Debate: What is the Consumer's Role in Product Safety

In the US, the CPSC is charged with protecting consumers against unreasonable risks of injury associated with consumer products. But what happens when CPSC and consumers disagree about what risks are unreasonable? Who gets the last word? And if a risk comes from misuse of a product, does protecting misusing consumers supersede other consumers' access to the product? Ou panelists of former and current CPSC staff, will discuss the roles government and the consumer should each play in advancing product safety.

Grand Cypress G-I
5:00pm - 6:00pm
Breakout 20: Safety Jeopardy

Come play Safety Jeopardy with your fellow attendees and three teams with a celebrity host. The teams will include regulators, consumer representatives and industry members. Questions and answers will be used to help symposium attendees understand product safety best practices, emerging issues, and regulatory requirements in a fun, entertaining and educational setting.

Regency Hall 1-4
6:00pm - 7:30pm

Welcome Reception


Exhibit Hall/Foyer
Thursday, February 20, 2020
 Time Event Speaker Location
7:00am - 6:00pm
Registration   Foyer
7:00am - 8:00am Breakfast   Exhibit Hall/Foyer
8:00am - 8:05am ICPHSO Day 2 Welcome
Grand Cypress Ballroom
8:05am - 8:20am ICPHSO - 2020 Ross Koeser Achievement Award   Grand Cypress Ballroom
8:20am - 8:30am CPSC Welcome   Grand Cypress Ballroom
8:30am - 10:00am
CPSC Plenary Session

TBD

Grand Cypress Ballroom
10:00am - 10:30am Networking Break   Exhibit Hall/Foyer
10:30am - 12:00pm
CPSC Plenary Continued

TBD

Grand Cypress Ballroom
12:00pm - 12:45pm Networking Break   Exhibit Hall/Foyer
12:45pm - 2:30pm Lunch and Presentation
Grand Cypress Ballroom
2:30pm - 3:15pm Networking Break   Exhibit Hall/Foyer
3:15pm - 4:15pm
Breakout 21: What is a Company's Responsibility for Safety Testing & Analysis When Introducing a New Product?

What is a company’s responsibility for safety testing and analysis when introducing a new product. For products that fall within the scope of an existing mandatory standard that requires accredited independent third-party verification of conformity, the answer is straightforward. But what about products that fall within the scope of an existing voluntary standard? And what about for new, innovative products for which there is no standard -- what responsibilities do companies have for conducting safety testing and doing analysis of current research for introducing such products into the stream of commerce? The panel will explore these issues in-depth.

Grand Cypress A-C
3:15pm - 4:15pm
Breakout 22: Social Media: Do We Really Have Anything to Say?  

TBD

Grand Cypress D-F
3:15pm - 4:15pm
Breakout 23: Recall Effectiveness from the Consumer's Perspective

During any discussion of product safety, , it is vital to understand the perspective of the consumers that will be using products in their homes, in their businesses, and throughout their communities. A particular area of concern for consumer and parent advocacy groups is the effectiveness of product recalls and how they are perceived by the population that is most effected by them; the consumers. This panel will explore what can be done to enhance recall effectiveness based upon the knowledge and experience of the speakers. Valuable messages for any company experiencing a recall and how to best serve the consumer owners of the products being recalled.

Grand Cypress G-I
3:15pm - 4:15pm
Breakout 24: The Inside Scoop:  A Dialogue with CPSC on How to Have a Successful Meeting with Commission Staff

Whether discussing a proprietary new product, briefing staff on an emerging safety issue of concern, or addressing questions arising about the safety of a product already on the market, a meeting at CPSC with appropriate staff, presents a vital and unique opportunity to advance an important objective. Now imagine if someone offers you the wisdom of how to effectively present to CPSC staff that only comes from sitting-in on dozens and dozens of CPSC meetings? This session provides the opportunity to gain the invaluable insights and perspectives of CPSC staff with decades of experience, who have been involved in numerous meetings on cutting edge issues that impact nearly every facet of product safety.

Regency 1-4
4:25pm - 5:25pm
Breakout 25: What is a Company's Responsibility for Safety Testing & Analysis When Introducing a New Product?

TBD

Grand Cypress A-C
4:25pm - 5:25pm
Breakout 26: Social Media: Do We Really Have Anything to Say?

TBD

Grand Cypress D-F
4:25pm - 5:25pm
Breakout 27: Circular Economy & the War on Plastics: at the Crossroads of Sustainability, Safety & Compliance

Search for the word “plastic” online, and among the top 50 hits will be news articles about the problems with plastic like the effect of debris on marine life, and municipality bans on single use plastic bags. Simultaneously, plastic has revolutionized certain industries like healthcare, where plastic is used in innovative and life-saving / improving applications like pacemakers, and joint replacements. Plastic is literally embedded in our lives, with many beneficial applications. So, how do we solve for the problems related to its production, use, or misuse?

Grand Cypress G-I
4:25pm - 5:25pm
Breakout 28: How Marketing Strategies can Enhance a Retailers Product Compliance Program

How can you leverage your marketing team within your organization to build stronger product compliance programs? An effective collaborative relationship can in fact co-exist between marketing and QA/compliance. Learn how effective marketing communication strategies can help retailers better protect their brand reputations to assure consumer safety expectations are met.

Regency 1-4
5:30pm - 6:00pm 2021 Annual Meeting Planning Committee    Palm
6:00pm - 7:30pm ICPHSO Reception Exhibit Hall/Foyer
Friday, February 21, 2020
 Time Event Speaker Location
7:00am - 2:00pm
Registration   Foyer
7:00am - 8:00am Breakfast   Exhibit Hall/Foyer
8:00am - 8:30am ICPHSO Day 3 Welcome and Changing of the Gavel
Grand Cypress Ballroom
8:30am - 9:30am
Plenary 5: Consumer Feedback Fire Hose - How to Manage the Information

Feedback is coming from consumers from more and more sources and in higher volumes than ever before. Channels such as email, chat, social media and classic “customer care” all feed into the bucket of consumer feedback. Panelists will talk about the challenges around different feedback sources including but not limited to volume, evaluation of standardized and non-standardized data holistically and action needed to comply with legal obligations. How do you effectively sort and act on all customer feedback being received to remain compliant, respond to consumers and share information among partners.

Moderator: Fernando Figueiredo

Speakers:

Laren Bell, Whystle

Tim Matulke, Bureau Veritas

Monica Welt, BigLots

Grand Cypress Ballroom
9:30am - 10:30am
Plenary 6: Ensuring Consumer Safety in Online Marketplaces

Since online shopping emerged, safety concerns have been raised and somewhat addressed. The 2008 Consumer Product Safety Improvement Act includes requirements for safety warnings to be visible online and ban the sale of recalled products, on or off line. But recent media reporting, has shown that at any given time, consumers can be confronted with thousands of dangerous -- and illegal -- products for sale in marketplaces online. As the power of the retailer as a gatekeeper weakens with third party sellers and marketplaces, so do consumer protections. What is the current state of online safety, what can manufacturers, retailers, regulators and consumers do to keep online shopping safe and thriving.

Grand Cypress Ballroom
10:30am - 11:00am  Networking Break   Exhibit Hall/Foyer
11:00am - 12:00pm
Plenary 7: Migrating Supply Chains in the Age of Tarrifs

TBD

Grand Cypress Ballroom
12:00pm - 1:00pm Lunch Presentation - Voluntary Standards and Enforcement Grand Cypress Ballroom
1:00pm Meeting Adjourns