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 Monday, February 17, 2020
Time Event  Speaker Location
10:00am - 3:00pm Associated Meeting: Retail Council of Canada's Product Safety Committee Meeting (Available to RCC members and invited guests only.  Further information can be obtained from Cory Anderson at canderson@retailcouncil.org)              Poinciana D
1:00pm - 4:00pm Bag Stuffing  Erin Cole Palm Ballroom
5:00pm - 7:00pm Registration   Foyer
6:00pm - 9:00pm Board Meeting (Open to ICPHSO Board Members Only)  Marc Schoem Poinciana
 Tuesday, February 18, 2020
Time Event  Speaker Location
8:00am - 5:00pm Registration                                            Foyer
8:00am - 11:30am Associated Meeting: Retail Industry Leaders Association Consumer Product Committee Meeting (Open to RILA members only. Further information can be obtained from Kathleen McGuigan at Kathleen.McGuigan@rila.org                                        Regency Ballroom 7 -9
8:00am - 11:00am Associated Meeting: ASTM F15.90  (Open to invited members only)                                Orchid
9:30am - 11:00am Associated Meeting: Society of Product Safety Professionals (SPSP) - Professional Development Workshop The Certified Product Safety Professional  - Presentation Ceremony, Panel Discussion and Q&A.  Further information can be obtained from John Barrera at j.barrera@goliathgames.com)                                

Speakers: 

John A. Barrera

Melissa Cairns

Kristin Cordz

Sheila Gottschalk

Grand Cypress D-F
11:30am - 12:30pm
ICPHSO Annual Opening Lunch and Welcome Presentation - Featuring a Presentation by Health Canada Matt Howsare, ICPHSO President

Rick Rosati, ICPHSO Planning Chairman/President Elect

Roger Charland, Health Canada

Grand Cypress Ballroom
12:30pm - 1:00pm Break (no F&B)  
1:00pm - 2:15pm
Breakout 1: Words of Liability Wisdom

An interactive panel of diverse experts will discuss the topic of "liability" through the various stages of a product, including 1. design, 2. engineering, 3. manufacturing, 4. marketing, 5 distribution and beyond all while aiming to touch on key points related to human factors, legal counsel, consumer perception, warnings, labeling, user guides, intended use, global market access, manufacturing controls, and documentation. This session will be a comprehensive guide to all things liability.

Moderator: Keith Rhoades, Intertek

Speakers:

Sarah-Jane Dobson, Cooley, LLP

Belinda May, Dentons

Alexander Murph, Step2

Grand Cypress A-C

1:00pm - 2:15pm
Breakout 2 (repeating): Micro to Macro: A Rapid High-Level Overview of Hot Topics in the Product Safety World 

Geared to newer ICPHSO attendees learning the product safety world, this session will aim to highlight and provide practical information ("key things you need to understand") on ten to twelve “hot” topics. Examples include the following: On the chemicals-management side, state-level regulations on chemical content disclosure and potential health and safety implications on the widespread application of perfluorinated compounds (PFOS, PFOA) across different product sectors is rapidly growing. The issue of residual antimony in polyester and other fabrics will likely become a concern under certain children's products regulations (e.g., Oregon). The increasing availability of low cost 3D printers has the potential to introduce a number of chemical and physical hazards (e.g., high heat) into the home environment and to novel users. In one of the fastest growing areas, cannabis derived ingredients (e.g., CBD) are being incorporated into an ever expanding array of products, yet evidence effectiveness and safety is lacking. In the area of physical and mechanical hazards, a number of new product designs (e.g., inflatable bike helmets) and regulatory initiatives (e.g. the proposed STURDY act on furniture stability, proposed requirements for inclined sleep products to crib bumper rules on certain children's products) may also bring changes to the consumer product marketplace. Finally, more manufactures and retailers are entering the medical device space as consumers choose to age in place but FDA regulations for different classes of medical devices are quite different from typical consumer product testing and reporting requirements.

Moderator: Kathleen McGuigan, RILA

 

Speakers:

Neal Cohen, Neal Cohen Law

Joel Cohen, Gradient

Rebeca Sharpe, Best Buy

Grand Cypress D-F


1:00pm - 2:15pm 
Breakout 3: Appy Together? Safety, Legal, and Regulatory Issues to Consider When Releasing an App to Accompany Your Consumer Product             

Recent statistics show that as of the first quarter of 2019, android users were able to choose from between 2.1million apps while Apple users could choose from almost 1.8 million. Although apps have now been around for a number of years and their existence isn't that "new", what is now becoming increasingly common is the decision of consumer product manufacturers, particularly of domestic products, to release an accompanying app for their product.

With such an uptake in manufacturers deciding to release an accompanying app or a "companion app", there are significant issues and concerns in relation to an app's impact on the overall safety and risk profile of the physical product it is accompanying. It also raises all sorts of regulatory issues and legal questions in relation to the status of the app and whether that is, in itself, a consumer product too.This session will take a global look at these and other safety related issues pertaining to consumer product apps.

Moderator: Michaela Herron, Mason Hayes & Curran

Speakers:

Michael Del Negro, GE Appliances

Jason Hertzberg, Exponent

Grand Cypress G-I


1:00pm - 2:15pm
Breakout 4: A Science-Based Approach for Health and Safety Evaluations of Virtual Reality Products 

Increasing demands for virtual reality, augmented reality, and mixed reality products (collectively “VR products”) in educational settings frequented by or intended for children have heightened the need for manufacturers to understand the potential health and safety implications (if any) associated with such uses. In an environment shaped by musings in media outlets about the potential adverse effects of VR use—as well as speculation in the scientific community that adverse effects associated with flight simulator use can be extrapolated to VR technology—Facebook Technologies, Google, HTC, Samsung, Sony, and other members of the XRA (formerly: the Global Virtual Reality Association) undertook an initial balanced examination of the scientific, legal, and policy implications of VR use by children. The purpose of this examination was not to “prove” the safety of VR products for children, but to take responsible action in response to a dearth of scientific data and to inspire others to follow in the same vein.

Moderator: Elizabeth Hyman, XRA

Speakers:

Doug Fleming, Fox Rothschild

Robert Rauschenberger, Exponent, Inc.

Kiley Sobel, Joan Ganz Cooney Center at Sesame Workshop

Regency 1-4
2:15pm - 2:45pm  Networking Break   Exhibit Hall/Foyer
2:45pm - 4:00pm
Breakout 5 (repeating): State Chemical Regulatory Playbook

State legislative activity continues to expand and evolve, pushing manufacturers to provide transparency about chemicals used in products and to impose bans or limits on certain chemicals. The motivation for local action is often prompted by an incident, environmental change or lack of federal guidance. For this reason, state regulations are typically reflexive and enacted quickly. Some laws identify responsible entities and others include all players. Furthermore, one state’s definition of a manufacturer or another entity may differ from others. The confusion of state chemical requirements is further compounded by federal and local regulatory overlap. Product safety professionals are often left to decipher state laws and ensure compliance for their companies. Even more state-level activity is likely in 2020 and beyond and new information is making it clear that companies who have concluded that chemical legislation is largely a children’s product phenomenon should reconsider how these laws will affect them.

Moderator: Meredith Birkhead, JPMA

Speakers:

Jennifer Ator, Tox Services

Dean Eldrenkamp, Intertek

William Troutman, Norton Rose

Grand Cypress A-C

2:45pm - 4:00pm
Breakout 6 (repeating): Micro to Macro: A Rapid High-Level Overview of Hot Topics in the Product Safety World

Geared to newer ICPHSO attendees learning the product safety world, this session will aim to highlight and provide practical information ("key things you need to understand") on ten to twelve “hot” topics. Examples include the following: On the chemicals-management side, state-level regulations on chemical content disclosure and potential health and safety implications on the widespread application of perfluorinated compounds (PFOS, PFOA) across different product sectors is rapidly growing. The issue of residual antimony in polyester and other fabrics will likely become a concern under certain children's products regulations (e.g., Oregon). The increasing availability of low cost 3D printers has the potential to introduce a number of chemical and physical hazards (e.g., high heat) into the home environment and to novel users. In one of the fastest growing areas, cannabis derived ingredients (e.g., CBD) are being incorporated into an ever expanding array of products, yet evidence effectiveness and safety is lacking. In the area of physical and mechanical hazards, a number of new product designs (e.g., inflatable bike helmets) and regulatory initiatives (e.g. the proposed STURDY act on furniture stability, proposed requirements for inclined sleep products to crib bumper rules on certain children's products) may also bring changes to the consumer product marketplace. Finally, more manufactures and retailers are entering the medical device space as consumers choose to age in place but FDA regulations for different classes of medical devices are quite different from typical consumer product testing and reporting requirements.

Moderator: Kathleen McGuigan, RILA

 

Speakers:

Neal Cohen, Neal Cohen Law

Joel Cohen, Gradient

Rebeca Sharpe, Best Buy

Grand Cypress D-F

2:45pm - 4:00pm
Breakout 7: Safety and Fairness Considerations for Incorporating AI in Consumer Products

Artificial Intelligence is being integrated into many aspects of daily life, including consumer products. There are also many concerns about the fairness, transparency and safety of AI algorithms being expressed by consumers, researchers and governments. Academics, non-profits and governments are publishing frameworks and guidelines to help ensure beneficial adoption of AI and to reduce unintended side effects. This session will explore these frameworks and how to translate these guidelines into practical actions that are useful in the design, testing and deployment of AI in consumer products.

Moderator: David Wroth, UL

Speakers:  

Carlos Barrera, Microsoft

Rick McCallion, CPSC

JingYing Yang, Partnership on AI

Grand Cypress G-I

2:45pm - 4:00pm
Breakout 8: Safer and Sustainable Products: Lessons Learned from the Design, Marketing and Compliance Worlds

Increasing public access to chemical and product safety information has coincided with recent trends towards sustainability in product design, marketing, and even regulation. For example, product development teams are reviewing safety information on candidate materials early in the design stage, driving selection of lower risk material components and giving increased confidence in final product safety. Communicating complicated hazard and risk information to consumers in a transparent manner is also proving challenging. Consumer perception of product safety may be greatly influenced by hot button claims such as "natural" or "synthetic,", and other hazard vs. risk-based claims. Using case studies, we will investigate misconceptions in product safety and how to maintain an open and transparent dialogue with consumers about product safety.

Moderator: Tom Lewandowski, Gradient

 

Speakers:

Matt Dickman, Oculus VR

Jeff Gearhart, Eco Center

Heather McKenney, The Honest Company

 

Regency 1-4

4:00pm - 4:30pm Networking Break   Exhibit Hall/Foyer
4:30pm - 6:00pm
Breakout 9: Shaping Your Future Business in a Changing World

The climate of traditional markets is changing – there’s the on-going trade war between China and the US, other threats of tariffs, Brexit markets that seemed known and certain are changing. These concerns are driving companies to consider casting their sourcing net into less traditional markets such as Africa, South America, Southeast Asia and the Middle East, which present challenges but also rewards once you get a grip on their regulatory approach to product safety. Taking a holistic approach, this session looks not only at product safety regulations but also the nuances of individual country approaches to product safety, their enforcement, real-life challenges and solutions to help you grow your business with these markets.

Moderator: Karolyn Helda, QIMA, Limited

Speakers:

Bongani Khanyile, NRCS

David Kosnoff, Hasbro

Lucy Ward, Hogan Lovells, LLP

Grand Cypress D-F

4:30pm - 6:00pm
Breakout 10 (repeating): State Chemical Regulatory Playbook

State legislative activity continues to expand and evolve, pushing manufacturers to provide transparency about chemicals used in products and to impose bans or limits on certain chemicals. The motivation for local action is often prompted by an incident, environmental change or lack of federal guidance. For this reason, state regulations are typically reflexive and enacted quickly. Some laws identify responsible entities and others include all players. Furthermore, one state’s definition of a manufacturer or another entity may differ from others. The confusion of state chemical requirements is further compounded by federal and local regulatory overlap. Product safety professionals are often left to decipher state laws and ensure compliance for their companies. Even more state-level activity is likely in 2020 and beyond and new information is making it clear that companies who have concluded that chemical legislation is largely a children’s product phenomenon should reconsider how these laws will affect them.

Moderator: Meredith Birkhead, JPMA

Speakers:

Jennifer Ator, Tox Services

Dean Eldrenkamp, Intertek

William Troutman, Norton Rose

Grand Cypress A-C

4:30pm - 6:00pm
Breakout 11:   Examining the Risks from IoT Connected Products

The use of Internet of Things (IoT) enabled devices is rapidly evolving and includes mobile devices, wearables, smartphones or computers, and also a wide number of sensors, connected cars, connected machines, and smart home products. With the growth of such devices and systems, concerns regarding cyber security and risk to consumer safety have been raised. Additional questions as to the appropriateness of regulation, standardization, and conformity assessment are actively being discussed within industry and government agencies. Regulations exist to protect consumer safety, but are their gaps that need to be addressed? We hope today to explore the issues related to IoT devices and benefits and weaknesses of certain mitigation strategies.

Moderator: Hanane Taidi, TIC

Speakers:

Joan Lawrence, The Toy Association

Jonathan Midgett, CPSC

Travis L. Norton, Bureau Veritas

Regency 1-4

4:30pm - 6:00pm
Breakout 12: How to be an Ally: Improving the World of Product Safety by Championing Diversity and Inclusion

When it comes to improving diversity and inclusion in product safety, we need more allies: people taking action to support others in the interests of inclusion and diversity. This session would look at great examples of allies in organisations which attend ICPHSO events, i.e. those that champion others in the interests of inclusion and diversity and for the benefit of product safety, and also look at how we can all embody ally style principles to make ICPHSO and the wider world of product safety more representative of the wider world we live in. The session will aim to help people understand what it means to be an ally, to demystify it and to learn some really simple and effective ways to act as an ally and also better understand the benefits that it brings, including to product safety.

Moderator: Claire Temple, Cooley LLP

Speakers:

Pinuccia Contino, EC

Carlos Barrera, Microsoft

Debbie Girolamo, Facebook

Jeremy Opperer, Exponent

Grand Cypress G-I

6:00pm - 7:00pm Diamond Sponsor Reception (Diamond Sponsors and Invited Guests)   Hydrangea & Patio
6:30pm - 8:00pm Oculus Sponsored Reception Registration for this event is necessary. https://www.eventbrite.com/e/oculus-sponsored-educational-reception-tickets-92977398903 Regency Ballroom
Evening Dinner on Own    
 Wednesday, February 19, 2020
Time Event Speaker Location 
7:00am - 6:00pm Registration    Foyer
7:00am - 8:00am Breakfast - sponsored by:   Exhibit Hall/Foyer
7:00am - 8:00am  First Time Attendee Breakfast Andy Church, ICPHSO Vice President Palm Ballroom
8:00am - 8:15pm ICPHSO Day 2  Welcome
Matt Howsare, ICPHSO President

Rick Rosati, ICPHSO Planning Chairman/President Elect

Grand Cypress Ballroom
8:15am - 9:15am 
Plenary 1: The Role of Transparency in the Information Age of Product Safety - The Future of 6(b)

Timed almost one year after the CPSC’s data breach was first made public, this session is intended to provide a clear overview of the data breach (unauthorized disclosure) and explore the policy and real world ramifications that the event has set in motion. The session would first set the stage by exploring what happened, including a brief overview of the Inspector General’s findings (if the report is available). Please note, this is not intended to place blame and will not be presented as such. The speakers, led by questions posed by the moderator, would move into the policy issues raised by the data breach, including what will likely be a lively discussion of vastly different viewpoints of Section 6(b) of the Consumer Product Safety Act and transparency of product safety information to consumers generally in today’s data driven world. The 6(b) discussion would be an exchange among the speakers that would cover the statute’s history, utility, differences with other federal agencies, etc. For example, NHTSA is capable of functioning without an analog of 6(b) - why is 6(b) necessary for the CPSC? The speakers would also share viewpoints regarding federal legislation to eliminate or amend Section 6(b) that is likely to be pending at the time of the conference. The session will not merely be a policy debate about information disclosure, though. There will also be time set aside to discuss the fallout associated with the agency’s release of incident data for over 11,000 companies and best practices for how companies should manage such information being publicly disclosed, including lessons from other industry sectors where such information is commonly disclosed to the public. While some of the content covered at the St. Louis regional conference would be included, there will be new information to discuss and repetition of content will be minimized (although feedback is welcome - at the annual meeting more introduction to 6(b) could be welcome, for example, for first time participants, although returning attendees would likely find such material repetitive and unnecessary). Time will be devoted at the end of the session for questions from the audience submitted through the app but the moderator will also strive to interject audience questions during the discussion to keep the session lively and engaging for the audience.

Moderator: Chuck Samuels, Mintz

Speakers:

Crystal Ellis, Parents Against Tip-Overs

Mike Gentine, Schiff Hardin LLP

Remington Gregg, Public Citizen

Christie Thompson, Kelley Drye

Grand Cypress Ballroom
9:15am - 10:15am
Plenary 2: Product Safety Through A Parent's Eyes

By including consumers at the earliest stages when designing a consumer product, different perspectives may be provided that can help alleviate concerns later when the product has been distributed. This panel will explore how parents/consumers look at product safety when shopping for items in their home, and how their awareness and perspective changes when the unthinkable happened. Collaboration between parent advocates, industry, retailer, government regulators and lawmakers can contribute to the improvement of product quality and safety.

Moderator: Meg Bohne, Consumer Reports

Speakers:

Kimberly Amato, Meghan's Hope

Linda Kaiser, Parents for Window Blind Safety

Margrett Lewis, Not Your Turn to Burn

Grand Cypress Ballroom
10:15am - 10:45am Networking Break - sponsored by:   Exhibit Hall/Foyer
10:45am - 11:45am
Plenary 3: Valuable Perspectives: Engaging Consumers in Voluntary Standards

Consumer participation in the development of voluntary consensus standards is essential to ensure standards reflect the consumer perspective. This session will highlight the impact of voluntary consensus standards on consumer products, what standards development organizations can do to engage consumers, and how consumers have impacted specific consumer product standards.

Voluntary consensus standards impact nearly every consumer product, yet consumers have long been underrepresented in the development of these standards. The American National Standards Institute’s Essential Requirements (requirements that govern the processes by which standards developers are accredited by ANSI and American National Standards are developed) call for balance and consensus; best achieved when consumers have a seat at the table.

ANSI staff will moderate the discussion and detail ANSI’s commitment to consumer participation in the voluntary consensus standards process. Representatives from a standards development organization and the Consumer Product Safety Commission (CPSC) will discuss their roles in the development of consumer product standards, how these standards can lead to CPSC regulations and standards that have been impacted by consumer participation. A consumer advocate will discuss emerging areas where consumer participation in the voluntary consensus standards process is vital and discuss ways to effectively engage consumers. The panel will also brainstorm ways to improve consumer engagement and how to conduct more meaningful outreach. The moderator will engage audience members in a brainstorming session – seeking additional feedback on engagement and outreach, utilizing the conference mobile application.

 

Moderator: Priscilla Magee, ANSI

Speakers:

Patty Edwards, CPSC

Brett Horn, Charlie's House

Joe Musso, Underwriters Laboratories

Grand Cypress Ballroom
11:45am - 12:30pm Networking Break   Exhibit Hall/Foyer
12:30pm - 2:00pm
Lunch and Presentation: Safety Jeopardy

Come play Safety Jeopardy with your fellow attendees and three teams with a celebrity host. The teams will include consumer representatives and industry members. Questions and answers will be used to help symposium attendees understand product safety best practices, emerging issues, and regulatory requirements in a fun, entertaining and educational setting.

Moderator: John Kupsch, Party City Holdings, Inc.

 

Team One (Regulatory/Media/Assoc):

Sarah Jacques

Kristen Kern

Beth McCallister

Sean Oberle

 

Team Two (Consumer/Education/Standards):

Martyn Allen

Kenneth d'Entremont

Lori Mitchel Dixon

Len Morrissey

 

Team Three (Industry - Manufacturer, Licensor, Retailer):

Sean Beckstrom

Erin Bradley

Neal Cohen

Jared Fry

Grand Cypress Ballroom
2:00pm - 2:30pm Networking Break   Exhibit Hall/Foyer
2:30pm - 3:30pm
Plenary 4: Human Factors and Smart Products: Consumer Perceptions, Interactions and Reality

This panel of Human Factors experts will discuss consumers and their interaction with smart products. Included in the discussion will be research done by the National Institute of Standards and Technology (NIST) on the use of smart home devices and will include specific recommendations that came out of the research.

Further discussion will include consumer interactions with smart products and new technology and how best to prepare and instruct consumers on these products successful use.

Finally, the panel will include a review and discussion on case studies that have occurred with smart products. Incident data and risks reported to CPSC pertaining to a smart product as well as the actual potential risks presented by the product.

Moderator: Dr. Carol Pollack Nelson, Independent Safety Consulting, LLC

Speakers:

Dr. Rana Balci-Sinha, CPSC

Julie Haney, NIST

Michael Wiklund, Emergo by UL

Grand Cypress Ballroom
3:30pm - 4:00pm  Networking Break   Exhibit Hall/Foyer
4:00pm - 5:00pm
Breakout 13 (repeating): CPSC in the Rearview Mirror: Experiences of CPSC Veterans on What Worked Best about Section 15 and its Relevance to Section 15 Today.

There's no question that times have changed in the almost 50 years since Section 15 of the Consumer Product Safety Act was written. Section 15, the defining authority for companies to report potential defects that can result in a Corrective Action Plan, is the subject of current legislative proposals for significant changes to how Corrective Action Plans, including recalls, are administered.

But are CPSC's procedures for Section 15 out of date and in need of change to “get with the times”? Or are the proposals trying to fix things that "ain’t broke"? This panel of former CPSC Compliance staff will offer their unique perspectives on the internal and external workings of the Office of Compliance and how industry and others can respond.

Moderator: Roy Deppa, Product Safety Analysis, LLC

Speakers:

Steve Burkhart, BIC

Alan Schoem, The Law Office of Alan H. Schoem LLC

Mary Toro, Consumer Safety Consultancy, LLC

Grand Cypress A-C
4:00pm - 5:00pm
Breakout 14 (repeating): Getting to Green: Going Beyond Regulations Gives Customers What They Want. 

Manufacturers, old and new, are dealing with many issues when trying to get products to market. Performance and safety requirements have been in existence for many years, but the materials being used in your products, recyclability and end-of-life concerns have become important, especially for electrical and electronic products.

From design to production, everyone who is involved with the manufacturing process needs to ensure that all requirements are being met before the first product leaves the dock. Engineering needs to design products which conform to all applicable standards. Purchasing needs to procure materials which are compliant with requirements and also meet engineering specifications. Production needs to ensure that nothing ‘bad’ is added during the manufacturing process. In this continually changing marketplace, knowing what’s in your product is just as important as knowing that your product works safely. Products are required to meet relevant material restrictions and environmental regulations, such as RoHS, REACH and California Proposition 65. This entails good supply chain management and production control management in order to not only supply ‘green’ products but provide processes which may reduce harmful waste and/or manage consumption of energy and water. This session will look at product compliance and sustainability concerns of being a manufacturer today.

Moderator: Bobbi Wilding, Clean and Healthy New York

Speakers:

Michelle Barnes, Helen B. Walton Children's Enrichment Center

Barry Cik, Naturepedic

Amy Ziff, Made Safe

 

Grand Cypress G-I
4:00pm - 5:00pm
Breakout 15: Your Money or Your Brand?  Ensuring the Safety of Licensed Products Without Exposing your Company to Unwanted Risks.  

"Your Money or Your Brand? Ensuring the safety of licensed products without exposing your company to unwanted risks" Companies license their valuable trademarks and brands for licensees to use on consumer products for a myriad of reasons. Extending the brand into new areas, strengthening and increasing attention to the brand, creating revenue outside the core product line are just a few. But licensed consumer products that are not safe can present substantial risks to consumers as well as financial and reputational risks to the companies whose names they bear.

Product licensing experts will discuss their experience and thoughts for dealing with the quandaries inherent in consumer product licensing and recommendations for successfully navigating these waters.

Moderator: Cheryl Possenti, Goldberg Segalla LLP

Speakers:

Nathan Cotter, HIT Promotional Products

Manny Grace, The Walt Disney Company

Grand Cypress D-F
4:00pm - 5:00pm
Breakout 16: Fitness for Purpose: What We Can Learn from How Tech Fitness Companies are Bringing Health and Well-being into Consumers' Homes

The rapid expansion of the fitness tech industry brings unprecedented access for consumers to opportunities to improve their health and general well-being. New technologies are allowing consumers to be better educated about their health and fitness, to receive safer training, and engage with each other in a positive and safer way.

This dynamic panel session will bring unique insights from leading organizations in this fast-moving sector, helping the ICPHSO audience tap into the ways in which fitness tech companies are increasingly prevalent in the consumer product world, and how the product safety community can learn from the ways in which those companies are able to manage health and safety issues through the communities they create.

Moderator: Rod Freeman, Cooley LLP

Speakers:

Ryan Radford, Samsung

Christine Simpson, Christine Simpson Consulting 

Regency 1 - 4
5:00pm - 6:00pm
Breakout 17 (repeating): CPSC in the Rearview Mirror: Experiences of CPSC Veterans on What Worked Best about Section 15 and its Relevance to Section 15 Today.

There's no question that times have changed in the almost 50 years since Section 15 of the Consumer Product Safety Act was written. Section 15, the defining authority for companies to report potential defects that can result in a Corrective Action Plan, is the subject of current legislative proposals for significant changes to how Corrective Action Plans, including recalls, are administered.

But are CPSC's procedures for Section 15 out of date and in need of change to “get with the times”? Or are the proposals trying to fix things that "ain’t broke"? This panel of former CPSC Compliance staff will offer their unique perspectives on the internal and external workings of the Office of Compliance and how industry and others can respond.

Moderator: Roy Deppa, Product Safety Analysis, LLC

Speakers:

Steve Burkhart, BIC

Alan Schoem, The Law Office of Alan H. Schoem LLC

Mary Toro, Consumer Safety Consultancy, LLC

Grand Cypress A-C
5:00pm - 6:00pm
Breakout 18 (repeating): Getting to Green: Going Beyond Regulations Gives Customers What They Want.  

Manufacturers, old and new, are dealing with many issues when trying to get products to market. Performance and safety requirements have been in existence for many years, but the materials being used in your products, recyclability and end-of-life concerns have become important, especially for electrical and electronic products.

From design to production, everyone who is involved with the manufacturing process needs to ensure that all requirements are being met before the first product leaves the dock. Engineering needs to design products which conform to all applicable standards. Purchasing needs to procure materials which are compliant with requirements and also meet engineering specifications. Production needs to ensure that nothing ‘bad’ is added during the manufacturing process. In this continually changing marketplace, knowing what’s in your product is just as important as knowing that your product works safely. Products are required to meet relevant material restrictions and environmental regulations, such as RoHS, REACH and California Proposition 65. This entails good supply chain management and production control management in order to not only supply ‘green’ products but provide processes which may reduce harmful waste and/or manage consumption of energy and water. This session will look at product compliance and sustainability concerns of being a manufacturer today.

Moderator: Bobbi Wilding, Clean and Healthy New York

Speakers:

Michelle Barnes, Helen B. Walton Children's Enrichment Center

Barry Cik, Naturepedic

Amy Ziff, Made Safe

 

Grand Cypress G-I
5:00pm - 6:00pm
Breakout 19: A Debate: What is the Consumer's Role in Product Safety

In the US, the CPSC is charged with protecting consumers against unreasonable risks of injury associated with consumer products. But what happens when CPSC and consumers disagree about what risks are unreasonable? Who gets the last word? And if a risk comes from misuse of a product, does protecting misusing consumers supersede other consumers' access to the product? Ou panelists of former and current CPSC staff, will discuss the roles government and the consumer should each play in advancing product safety.

Moderator: Shelby Mathis, CPSC

Speakers:

Acting Chairman, Robert (Bob) Adler, CPSC

Joe Mohorovic, ESi

Grand Cypress D-F
6:00pm - 7:30pm

Welcome Reception


Exhibit Hall/Foyer
Thursday, February 20, 2020
 Time Event Speaker Location
7:00am - 6:00pm
Registration   Foyer
7:00am - 8:00am Breakfast   Exhibit Hall/Foyer
8:00am - 8:05am ICPHSO Day 3 Welcome Matt Howsare, ICPHSO President

Rick Rosati, ICPHSO Planning Chairman/President Elect


Grand Cypress Ballroom
8:05am - 8:20am ICPHSO - 2020 Ross Koeser Achievement Award Marc Schoem, ICPHSO Executive Director Grand Cypress Ballroom
8:20am - 8:30am CPSC Welcome  Mary Boyle, CPSC, Executive Director Grand Cypress Ballroom
8:30am - 9:30am
Ask the CPSC

Senior CPSC Leadership will provide updates on changes within their organizations and take questions from attendees.

Moderator: DeWane Ray, Deputy Executive Director

Speakers:

Duane Boniface, Assistant Executive Director, Office of Hazard Identification & reduction

Jim Johoske, Director, Office of Import Surveillance

Rob Kaye, Assistant Executive Director, Office of Compliance and Field Operations

Shelby Mathis, Small Business Ombudsman

Joe Martyak, Director Office of Communications

John (Gib) Mullan, General Counsel

Grand Cypress Ballroom
9:30am - 10:00am Networking Break   Exhibit Hall/Foyer
10:00am - 11:00am
The Risk Management Group and Emerging Technologies: Ensuring CPSC's Future Vision is 2020

The Risk Management Group within CPSC’s Office of Hazard Identification and Reduction will discuss group priorities for this fiscal year, including identifying emerging hazards and IoT related incidents, and provide information about ongoing voluntary standards development in which they are participating.

Moderator:  Patty Adair, Office of Hazard Identification & Reduction

Speakers:

Patty Edwards. Voluntary Standards Coordinator

Rik Khanna, Program Area Risk Manager Fire Hazards, Office of Hazard Identification & Reduction

Rick McCallion, Program Area Risk Manager Mechanical, Recreation, Sports Products and Senior Hazards.  Office of Hazard Identification & Reduction

Grand Cypress Ballroom
11:00am - 12:00pm
Compliance Fast Track Program Update

Moderator: Shelby Mathis, Small Business Ombudsman

Speakers:

Phil Bermel, Office of Compliance & Field Operations

Rob Kaye, Assistant Executive Director, Office of Compliance & Field Operations

Grand Cypress Ballroom
12:00pm - 12:45pm Networking Break  Please clear ballroom Exhibit Hall/Foyer
12:45pm - 2:30pm Lunch and Presentation by Acting Chairman Robert (Bob) Adler
Grand Cypress Ballroom
2:30pm - 3:15pm Networking Break  Please clear ballroom Exhibit Hall/Foyer
3:15pm - 4:15pm
Breakout 21 (repeating): What is a Company's Responsibility for Safety Testing & Analysis When Introducing a New Product?

What is a company’s responsibility for safety testing and analysis when introducing a new product. For products that fall within the scope of an existing mandatory standard that requires accredited independent third-party verification of conformity, the answer is straightforward. But what about products that fall within the scope of an existing voluntary standard? And what about for new, innovative products for which there is no standard -- what responsibilities do companies have for conducting safety testing and doing analysis of current research for introducing such products into the stream of commerce? The panel will explore these issues in-depth.

Moderator: Don Huber, Consumer Reports

Speakers: 

Erich Batra MD, American Academy of Pediatrics

Rob Kaye, CPSC

Kelly Mariotti, JMPA

Grand Cypress A-C
3:15pm - 4:15pm
Breakout 22 (repeating): Crafting Compelling Consumer Safety Messages

In an era where information is king and competition for attention is fierce, how do you deliver compelling safety messages that resonate with consumers and spur them to action? Many well-intended outreach, education and information (OIE) campaigns fall short of effectively capturing the attention of their target audiences, thereby reducing their utility in driving desired outcomes. This interactive session will explore how to understand what consumers (or customers) really care about when it comes to the safety of their products and the choices they make and how to craft relevant, compelling messages that “stick.” Participants will have the opportunity to glean insights from case studies presented by various safety stakeholders and consider how to craft compelling messages to drive desired action(s). Tips and best practices learned during the session could be applied in a variety of ways (e.g., compelling a consumer to take a certain safety-related action, improving recall effectiveness).

Moderator:  Owen Clark, Allison+Partners

Speakers: 

Jared Nelson, Edelman

Joe Martyak, CPSC

Zoe Susice, UL

Jennifer Shechter, Consumer Reports

Grand Cypress D-F
3:15pm - 4:15pm
Breakout 23: Recall Effectiveness from the Consumer's Perspective

During any discussion of product safety, , it is vital to understand the perspective of the consumers that will be using products in their homes, in their businesses, and throughout their communities. A particular area of concern for consumer and parent advocacy groups is the effectiveness of product recalls and how they are perceived by the population that is most effected by them; the consumers. This panel will explore what can be done to enhance recall effectiveness based upon the knowledge and experience of the speakers. Valuable messages for any company experiencing a recall and how to best serve the consumer owners of the products being recalled.

Moderator: Kami Snowbarger, Just Between Friends Franchise

Speakers:

Meghan DeLong, Conner's Legacy Foundation

Janet McGee, The LifTed, LLC

Lisa Siefert, Shane's Foundation

Grand Cypress G-I
3:15pm - 4:15pm
Breakout 24:  A Dialogue on How to Have a Productive Meeting with CPSC Compliance Staff

Whether discussing a proprietary new product, briefing staff on an emerging safety issue of concern, or addressing questions arising about the safety of a product already on the market, a meeting at CPSC with appropriate staff, presents a vital and unique opportunity to advance an important objective. Now imagine if someone offers you the wisdom of how to effectively present to CPSC staff that only comes from sitting-in on dozens and dozens of CPSC meetings? This session provides the opportunity to gain the invaluable insights and perspectives of CPSC staff with decades of experience, who have been involved in numerous meetings on cutting edge issues that impact nearly every facet of product safety.

Moderator: Steven Steinborn, Hogan Lovells, LLP

Speakers:

Holly Olhrich, Step2

Howard Tarnoff, CPSC

Joe Williams, CPSC

Regency 1-4
4:25pm - 5:25pm
Breakout 25 (repeating): What is a Company's Responsibility for Safety Testing & Analysis When Introducing a New Product?

What is a company’s responsibility for safety testing and analysis when introducing a new product. For products that fall within the scope of an existing mandatory standard that requires accredited independent third-party verification of conformity, the answer is straightforward. But what about products that fall within the scope of an existing voluntary standard? And what about for new, innovative products for which there is no standard -- what responsibilities do companies have for conducting safety testing and doing analysis of current research for introducing such products into the stream of commerce? The panel will explore these issues in-depth.

Moderator: Don Huber, Consumer Reports

Speakers: 

Erich Batra MD, American Academy of Pediatrics

Rob Kaye, CPSC

Kelly Mariotti, JMPA

Grand Cypress A-C
4:25pm - 5:25pm
Breakout 26: (repeating) Crafting Compelling Consumer Safety Messages.

In an era where information is king and competition for attention is fierce, how do you deliver compelling safety messages that resonate with consumers and spur them to action? Many well-intended outreach, education and information (OIE) campaigns fall short of effectively capturing the attention of their target audiences, thereby reducing their utility in driving desired outcomes. This interactive session will explore how to understand what consumers (or customers) really care about when it comes to the safety of their products and the choices they make and how to craft relevant, compelling messages that “stick.” Participants will have the opportunity to glean insights from case studies presented by various safety stakeholders and consider how to craft compelling messages to drive desired action(s). Tips and best practices learned during the session could be applied in a variety of ways (e.g., compelling a consumer to take a certain safety-related action, improving recall effectiveness).

Moderator:  Owen Clark, Allison+Partners

Speakers: 

Jared Nelson, Edelman

Joe Martyak, CPSC

Zoe Susice, UL

Jennifer Shechter, Consumer Reports

Grand Cypress D-F
4:25pm - 5:25pm
Breakout 27: Circular Economy & the War on Plastics: at the Crossroads of Sustainability, Safety & Compliance

Search for the word “plastic” online, and among the top 50 hits will be news articles about the problems with plastic like the effect of debris on marine life, and municipality bans on single use plastic bags. Simultaneously, plastic has revolutionized certain industries like healthcare, where plastic is used in innovative and life-saving / improving applications like pacemakers, and joint replacements. Plastic is literally embedded in our lives, with many beneficial applications. So, how do we solve for the problems related to its production, use, or misuse?

Moderator: Catherine Sheehy, UL

Speakers:

Chris Castro, City of Orlando

Dhruv Raina, Tarkett

Grand Cypress G-I
4:25pm - 5:25pm
Breakout 28: How Marketing Strategies Can Enhance a Retailer's Product Compliance Program

How can you leverage your marketing team within your organization to build stronger product compliance programs? An effective collaborative relationship can in fact co-exist between marketing and QA/compliance. Learn how effective marketing communication strategies can help retailers better protect their brand reputations to assure consumer safety expectations are met.

Moderator: Matt Howsare, Cooley

Speakers:

Jeanne Murphy, Ferrero

Kathy Seegebrecht, UL

Sherri Cain, Hobby Lobby

Regency 1-4
5:30pm - 6:00pm 2021 Annual Meeting Planning Committee  Andy Church, ICPHSO 2021 Planning Chairman/Vice President  Palm Ballroom
6:00pm - 7:30pm ICPHSO Reception Exhibit Hall/Foyer
Friday, February 21, 2020
 Time Event Speaker Location
7:00am - 2:00pm
Registration   Foyer
7:00am - 8:00am Breakfast   Exhibit Hall/Foyer
8:00am - 8:30am ICPHSO Day 4 Welcome and Changing of the Gavel Matt Howsare, ICPHSO President

Rick Rosati, ICPHSO Planning Chairman/President Elect


Grand Cypress Ballroom
8:30am - 9:30am
Plenary 5: Consumer Feedback Fire Hose - How to Manage the Information

Feedback is coming from consumers from more and more sources and in higher volumes than ever before. Channels such as email, chat, social media and classic “customer care” all feed into the bucket of consumer feedback. Panelists will talk about the challenges around different feedback sources including but not limited to volume, evaluation of standardized and non-standardized data holistically and action needed to comply with legal obligations. How do you effectively sort and act on all customer feedback being received to remain compliant, respond to consumers and share information among partners.

Moderator: Fernando Figueiredo, Target

Speakers:

Lauren Bell, Whystle

Sheila Gottschalk, Hallmark

Jos Huxley, Hasbro

Tim Matulke, Bureau Veritas

Grand Cypress Ballroom
9:30am - 10:30am
Plenary 6: Ensuring Consumer Safety in Online Marketplaces

Since online shopping emerged, safety concerns have been raised and somewhat addressed. The 2008 Consumer Product Safety Improvement Act includes requirements for safety warnings to be visible online and ban the sale of recalled products, on or off line. But recent media reporting, has shown that at any given time, consumers can be confronted with thousands of dangerous -- and illegal -- products for sale in marketplaces online. What is the current state of online safety, what can manufacturers, retailers, regulators and consumers do to keep online shopping safe and thriving.

Moderator: Nancy Cowles, Kids in Danger

Speakers:

Alexandra Berzon, Wall Street Journal

Adam Garber, US PIRG

Pinuccia Contino, European Commission

Grand Cypress Ballroom
10:30am - 11:00am  Networking Break   Exhibit Hall/Foyer
11:00am - 12:00pm
Plenary 7: Migrating Supply Chains in the Age of Tariffs

Manufacturing continues to decline in China as companies shift their operations to other regions. This may be the result of rising labor costs, increased taxes, or the fact that the US President literally sent out a tweet ordering American companies to "immediately start looking for an alternative to China". Regardless, successfully moving one's supply chain to a new factory/region is more than just signing a contract. It requires a lot of planning to address quality issues (especially new regional issues), and provides an opportunity to build in new approaches to quality and compliance. Attendees will hear from the perspective of a US brand, a contract manufacturer in Asia, and a lab representative that supports large retail supply chains around the potential benefits of migrating supply chains and the challenges. This panel will provide clear guidance on best practices when moving factories.

Moderator: Joseph Gheith, UL

Speakers:

Andy Dabydeen, Canadian Tire

Min Zhu, SGS North America

Richard Stern, Techtronic Industries 

Grand Cypress Ballroom
12:00pm - 1:00pm
Plenary 8: Lunch Presentation - Voluntary Standards and Enforcement

Many product safety stakeholders work to develop product safety standards. What happens once a standard is finalized? How do manufacturers work to comply with voluntary standards? How do trade associations work to comply with voluntary standards? How does the Consumer Product Safety Commission interact with and view the standard? What can the CPSC do to enforce a standard? Is it automatic? What steps must be taken to enforce a standard? How do all product safety stakeholders work together after a standard is finalized? We will explore these and other aspects in this panel with leading experts involved in developing voluntary standards and monitoring the marketplace.

Moderator: Rachel Weintraub, Consumer Federation

Speakers:

Molly Lynyak, ASTM International

Howard Tarnoff, CPSC

Anne Stone, PPAI

Jennifer Morgan, JCPenney

Grand Cypress Ballroom
1:00pm Meeting Adjourns